If you haven't yet, go back and read this post from Saturday evening.
I still stand behind what I wrote, but I want to provide an update.
Kathleen and I were able to talk for a little over half an hour this evening. While I'm not able to pass along many of the details, the bottom line is that the Astros organization has heard the fans and is taking what I feel are appreciable steps towards addressing the most glaring concerns. Change is difficult and mistakes have been made, but hopefully things will get back on track soon.
Also, be prepared for a couple more interesting reveals from the club on a couple of topics very soon.